18 April 2012
Santa FeWe're plowing through the necessary steps of getting on the road headed east. I've got a new prescription for eye glasses and Celia will get hers in a few days. Celia is done with the internist and has her replacement prescriptions. So with us nearly ready, it was time to get the truck to the doctor too...
Cedar CrestWhile we were wintering in Arizona we got Ford's newest Power Control Module firmware installed (factory recall); the high pressure fuel pump replaced (warranty); and a new engine wiring harness installed (warranty). But after all this free warranty work, the Banks tuner was not working properly. Each time the dealer tried reconnecting the Banks system, the truck didn't run right and started throwing codes (error messages).
|Our truck in the service bay|
One short call later to Banks Tech Support and Scott had a few ideas of where to look. Off he went again into the bowels of our truck and, sure enough, pin 39 of the Banks harness wasn't seated properly... the source of the problem. Possibly a pin that hadn't been seated properly when the harness was first built. It's something I've dealt with in an earlier life, but we'll never know. Took another 1/2 hour of contortion and liberal use of magnifying glass and elbow grease, and Scott had it fixed. Yee haw!
|That's Scott on the phone in the back|
When all was said and done, I felt really good about going out of the way to see Scott and his dad Gary at Spear's Auto Center. It was well worth the extra miles and was money well spent. These guys are good and they're Banks dealers. In our case, that's a big deal. We still have a few months or 14,000 miles of warranty left, but in another 14,000 miles (or July, the month the warranty was activated in 2007) I'll probably talk to them about what else they can do to improve our fuel consumption.
|A customer's car... in for service.|